Check in procedure
Due to limited space in our waiting room, we ask that any client arriving with a pet check in by phone from the parking lot. If we have a room available or the lobby is clear of other pets we will ask you to proceed into the hospital. If both exam rooms are occupied, we may review history over the phone to expedite the process once we are able to bring you inside. If you are coming to pick up food or medication or drop off a lab sample, you may proceed into the lobby without calling first.
IMPORTANT:
if you are showing signs of illness please have someone else bring your pet for you, or we can do the appointment curbside where we bring your pet into the room and you remain in the car.
We are only making boarding reservations for existing clients at this time.
We will not have staff in the facility after we close for the evening, so no late-night walks will be available. Please make reservations early as we are not fully booking the kennels yet until we are back to full staff.
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